Terms of Service

By using this site or buying from The Bird Store you agree to the terms below. They form the contract between us.

  1. Orders and acceptance

    Placing an order is an offer, which we accept by despatching. The order confirmation email is an acknowledgement, not an acceptance.

  2. Prices and errors

    Prices are checked, but mistakes are possible. An evident pricing error is raised with you before despatch and you are free to cancel.

  3. Delivery

    Delivery charges, timings and destinations are set out in the Shipping Policy, which forms part of these terms.

  4. Returns and cancellation

    The Refund and Returns Policy and the Cancellation Policy also form part of these terms and take precedence over any summary elsewhere on the site.

  5. Use of this website

    The site is for browsing and purchasing. Scraping, copying the content elsewhere, or attempting to disrupt the service are all prohibited.

  6. Intellectual property

    Site design, wording and images are the property of The Bird Store or its suppliers. Manufacturer names and trademarks remain with their owners and are used descriptively.

  7. Product descriptions

    We describe what we sell as accurately as we can, including sizes, counts and materials. Photographs are representative; colour reproduction varies between screens, and a difference in shade is not a fault.

  8. Liability

    Where we are liable, that liability is capped at the value of the order concerned. Rights that cannot be excluded by law are unaffected.

  9. Governing law

    The governing law is that of Florida, United States, and the courts of Florida have jurisdiction.

  10. Changes

    These terms can change. Whichever version is on this page at the moment you order is the one that binds us both.

  11. Contact

    The Bird Store, 2600 S Bumby Ave, Orlando, FL 32806, United States. Email care@abirdhaven.shop, telephone +1 407-898-8724, open Monday - Friday, 10:00 AM - 5:30 PM (ET). Saturday, 10:00 AM - 5:00 PM. Closed Sunday.